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In a time when cybercrime is rising board members who are mission-driven face significant challenges in accomplishing their goals. Effective communication and strong relationships between board members are therefore essential to ensure the long-term success of an organization.

General attorneys, board secretaries and chief information security officials (CISOs), who are under pressure to improve communication with board members because of the increased focus on cybersecurity as well as the regulatory requirements, must do more. Despite their best efforts, many experts in governance struggle to keep the board’s communications organized and secure. It is not uncommon for sensitive internal governance communications are sent via unsecure communication channels like personal emails. This puts organizations at risk of data breaches and regulatory penalties.

It is vital that CISOs take steps to implement board-management solutions that permit private and group communication and collaboration. This involves implementing a portal for boards that is easy-to-use and mobile-friendly. Video conferencing tools are also necessary to ensure reliable and secure virtual meetings. Instant messaging platforms and document collaboration tools are also important in making it easier to facilitate efficient and collaborative interactions between board members.

Additionally, CISOs must present their reports to the board in a manner that is business-like and terms to ensure that they communicate the relevance of cybersecurity issues to the bottom line of the business. Instead of stating that there is the possibility of a cyber-attack and then stating that it could cost the company X dollars. This helps put the issue in context and helps to have a productive discussion about how to proceed.